Why Use an Email Marketing Service

A regular e-newsletter is one of the best ways to build relationships with prospects, and stay in touch with your customers or clients. But how do you send your e-newsletter?

If you’re a small enough business to wonder if the monthly expense is worth subscribing to an email marketing service — don’t wonder any longer. Do it!

Here’s why that subscription price is well worth it:

Built-in tracking

If your email is in HTML format rather than plain text (like a normal email from Gmail or Yahoo) your email can be tracked. That is, you can learn:

  • Who’s opened it
  • How many times it’s been opened
  • Who’s clicked on the links
  • Which links have been clicked
  • Who’s unsubscribed
  • Which emails have “bounced” (not gotten through)

Why do you want to know these things?

  • So you know what your readers are responding to
  • Which subject matters they find interesting
  • Are your readers engaged or ignoring you
  • It helps you plan for content, frequency, even day or the week to send

A/B split testing

If your list is large enough, you can test things like two different subject lines or two different calls-to-action by running what’s called an A/B split test.

Just choose this option and your email marketing service will automatically split a portion of your list into two different groups. You can track which subject line or call-to-action got the best response, and use that in your mailing to your full list.


By integrating your email marketing service with your website, you can run lead generation campaigns to add prospects to your mailing list.

When someone fills out the sign-up form on your site, their name is automatically added to your mailing list with your email marketing service. She receives a confirmation in her email inbox, and you receive a confirmation about a new subscriber.

Entire email campaigns can be set up as autoresponders within your email marketing service. Once it’s set up there’s no more action required on your part, but prospects will automatically receive emails at designated intervals.

(For this reason alone I don’t recommend using MailChimp’s free level—it doesn’t include autoresponders.)

For more on autoresponders click here.

Social media integration

Most email marketing services offer automatic social media integration. Share buttons within the newsletter and automatic publishing on your social media profiles when you send your newsletter to your list.

Spam laws

Your newsletter does no good if it lands in your lists’ spam or junk folder. Not to mention the CAN-SPAM Act of 2003. It established strict national standards for commercial emails (including newsletters) that are enforced by the Federal Trade Commission.

Email marketing services know how to keep your newsletters in your lists’ inbox, and know the spam laws. You don’t have to be an expert at those too.

You can use your membership for a lot more than just your newsletter

As I mentioned above, you can develop entire email campaigns, autoresponder series, send out e-blasts, segment your list into targeted niche groups for specific emails…the list goes on.

Some email marketing services limit the number of emails per month you’re allowed to send (based on your subscription level) and others don’t. Which leads us into…

Which email marketing service should you use?

For now, do an online search for “best email marketing service” and you’ll find several “best of” listings. Start your research with the top 5-10 of each listing. These lists often include a comparison chart of the features each gives you. Click here for an example.

That’s how I landed on the service I use—iContact. The only thing I don’t like about them is their ghastly default sign-up form. But since I design my own newsletters (I publish two), I like their design tools for the newsletter body the best so far.

Your designer may have an opinion, based on ease-of-use and personal preference. You’ll also want to look at things like the limits for emails allowed each month and the size of the mailing list allowed at each level. Be sure whichever one you choose supports mobile-friendly designs.

Are you ready?

Starting an e-newsletter can be a daunting process, but it’s well worth the effort. Yes, there’s a lot of work on the front end. But using an email marketing service will help keep the process running smoothly and efficiently.

Give me a call or send an email today.

I’m glad to help get you started…

or take your newsletter from start to finish for you.